Coliseum Summit EUROPE
Lord's Cricket Ground, London, UK
March 20-21, 2019


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Conference program

 
 
  • 4 - 6 pm

    Opening venue tour (TBC)

    Delegates have to pre-register for the tour on a first-come first-serve basis. The registration is for free. But the available tickets are limited. If you are interested please click here.

  • 8 am

    Registration open: Pickup conference badges and delegate bags

  • 8 – 9 am

    Morning coffee & networking snacks

  • 9 am

    Welcome to Coliseum Summit EUROPE

    Introduction of Coliseum’s chair & master of ceremony

    Michael Rennschmied, MA bio CEO MJR Group & Founder of Coliseum

  • 9:05 am

    Opening key-note (TBC)

  • 9:30 am

    Conference stream: Venue DESIGN

    This segment of the conference streams is about the most exciting and innovative newly planned stadiums and arena projects of the future – in one phrase, the next generation of venues. Listen about the newest trends in stadium design. How a stadium is no longer an isolated project but deeply integrated with multi-use urban development models to include hotels, conference centres, retail outlets and entertainment zones. Also, learn about the huge demand on training centers. Overlay, afterall, is a huge part of the buzzword legacy in major event planning.

  • 10:45 - 11:15 am

    Coffee break & networking

  • 11:15 am

    Conference stream: Venue CONSTRUCTION

    This segment of the conference focuses on risks and challenges during the construction process. It deliberates on the procurement process and puts the contractors in the center stage. It also focuses on stadiums and arenas under renovation. If your stadium is not new anymore, what are the ways to extend its life for years to come? Different concepts and add-on’s in order to optimize the spaces within your venue are also discussed. We also deliberate on the myriad of other construction tools required for the stadium sector.

  • 12:30 - 1:30 pm

    Lunch break & networking

    (Open to everyone with a Coliseum badge) in our dedicated main networking area

    Network and collaborate with the stadium business experts, visit with the innovative Coliseum sponsors and enjoy great food!

  • 1:30 pm

    Conference stream: Venue BUSINESS

    Is your stadium able to turn each customer into a fan and make them come back again and again? Do you know your fan to begin with? Learn the right tools to elevate your service delivery. Are there ways to create the right content and while creating more event days in the process? Are you focused on ticket sales of the future: selling through Customer Relations Management (CRM) and social media? How about brand activation? And, how to find the fine balance between a perfect venue, capital expenditure and a lasting legacy? This and much more…

  • 2:30 pm

    Conference stream: Venue TECHNOLOGY

    It seems IT and venue technology is taking over the whole venue business. Technology will no doubt change the fan experience in stadiums and arenas forever. The general question is: How much technology can be implemented? How can a tech platform help organizations understand their fans’ behavior and spending? What kind of content the fans produce from within the venue? How venue technology platforms generate revenue for a compelling return on interest (ROI) model and justify the investment? Learn more…

  • 3:50 pm

    Conference stream: Venue EDUCATION & GREEN Venue

    Venue EDUCATION

    Associations for venue managers and educational programs for venue staff are growing like sand grains on the beach. Academies are being founded every month – of course, education is big business. But which program is the right one, which one is reliable and useful on the daily basis of stadium and arena employees? This segment is perfect for those in the stadium business who want to reap the benefits of the latest knowledge, through a constant learning program. Education and training, after all, is the key to maintain an edge.

  • 4:10 pm

    GREEN Venue

    Green initiatives are no longer the provinces of hippies and tree-huggers. Going green is a staple of the sports and entertainment venues industry and it can be profitable too. This is the segment that evaluates costs; attempts to understand from a community relations perspective; and articulate a green initiatives policy. How innovative green technology is changing the way we look at our stadiums and sports arenas; and transforming them into a model of sustainable projects. Going green is not just an option in the stadium business, it is the way forward.

  • 5:10 pm

    Conference stream: Venue OPERATIONS

    Venues require large capital investments and are expected to produce a substantial return on investment (ROI). In addition to the initial investment, operating stadiums and arenas require year-round capital expenditure. The venues have to be maintained in the best possible way, at the lowest cost, while still maintaining aesthetic appeal and profitability. How does a successful asset management plan work in such a scenario? Does a venue need ISO or LEED certifications? How to solve the parking headaches? Customized facilities management may offer the right answers.

  • 6:10 pm

    End of conference day 1

  • 6:15 pm

    Meet at the networking area at conference level

  • 6:20 pm

    Venue tour (TBC)

  • 7 pm

    End of venue tour

  • 7 - 8:30 pm

    International networking reception

    Be our guest at the networking evening on the opening day of the summit. Your delegate pass will give you open access to the gathering from 7 pm to 8:30 pm, where you may enjoy drinks and network with other fellow delegates.

  • 8 am

    Registration open: Pickup conference badges and delegate bags

  • 8 - 9 am

    Morning coffee & networking snacks

  • 9 am

    Conference stream: Venue SECURITY

    At a time of heightened risks, security of venues and the safety of fans have become paramount. Sports venues are targets of opportunity. Here, we discuss the steps to protect venues from the new bad guys. How to react in case of a bomb threat for instance? We also attempt to differentiate between safety (crowd management) and security (crowd control). How can modern IT, support safety and security? Is your training sufficient? Does it train staff on today’s threats and not those of yesterday’s?

  • 10 am

    Conference stream: Venue VIP

    Does your stadium offer dog-friendly box seats? Does it have luxurious cabanas, swimming pools and night clubs catering to the needs of the discerning VIP clientele? VIPs are among the main patrons of a stadium, and therefore, the management needs to pay close attention to their basic comforts. Are stadiums geared to offer customized experience vis-à-vis seating and hospitality packages to different target groups? How do you create right products and offer right services for the right market and achieve the right results for the venue? Tune in…

  • 10:40 - 11:10 am

    Coffee break & networking

  • 11:10 am

    Conference stream: Venue EXPERIENCE

    How do we define fan experience? Is it just about ordering a beer with a click on a smartphone or the thrill of betting on your favorite teams? What are the strategies of stadiums/arenas that cater to the needs of fans and add values to their experiences? Do we have tools or techniques to measure fan experience? What about the right prices? Do venue apps really deliver valuable content? Are loyalty programs of venues any better or worse than the ones run by airlines and rent-a-car firms? Find the answers to all these questions, and much more…

  • 11:55 am

    Conference stream: BROADCAST Strategy & BRAND Development

    BROADCAST Strategy

    For decades, television broadcasting was the main source of revenue for sports clubs and their associated stadiums. The emergence of Internet and social media is increasingly challenging the broadcasting strategy by transforming sports marketing. Internet and mobile technology has created new possibilities for distribution and consumption of media content from sports events. These changes create many strategic challenges and opportunities.

    As sports clubs and leagues vie for right to market their own content, stadiums and arenas need to respond by creating adequate space and facilities for broadcasters to meet this demand. Sport is an expensive media product. A recent estimate of the market found media organisations were paying $28 billion per year for sports rights. That makes it rather serious business for the clubs to meticulously chart out their broadcast strategy.

  • 12:05 pm

    BRAND Development

    Over the years, branding has become one of the core strategies of any business. It plays a pivotal role in marketing and business development. In the field of stadium business, it isn’t the stadium alone that needs brand development. In fact, much of the branding strategy involves the sports clubs that the stadiums represent. As clubs go about increasingly looking for international investors, the focus on brand visibility seems to have gained prominence.

    Most clubs these days employ a strong squad of international business development professionals in a bid to come up with innovative and unique branding solutions. After all, branding could be the key difference between striking a deal or losing one. Ultimately, the stadium business sector becomes the true beneficiary of such branding exercise. The new funding and revenues generated by brand development is eventually ploughed back into building training grounds and new stadiums.

  • 12:15 pm

    Conference stream: DESTINATION Venue

    Sports sell places. How do you ensure that the spectators come to the venue earlier, stay longer, have more fun and in the process help generate more revenue? Many stadiums nowadays are conceptualized as destinations – for visitors and the neighborhood, the so called community stadiums. These stadiums will have to respond to local needs else they will never make profit. Stadiums are more than just a place to watch the game. Involving theme parks is bound to add value to the best practices and experiences for destination creation.

  • 1:10 - 3 pm

    Lunch break & networking

    (Open to everyone with a Coliseum badge) in our dedicated main networking area

    Network and collaborate with the stadium business experts, visit with the innovative Coliseum sponsors and enjoy great food!

  • 3 pm

    End of Coliseum Summit

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